What WhatsApp messages include
Alerts may contain appointment time, doctor name or inbox activity summaries. They do not include lab values, imaging or full clinical notes.
Reminders
WhatsApp health alerts without exposing clinical content
Appointment reminders and lightweight notifications on WhatsApp. MedFiles sends metadata only, never attachments or diagnoses.
WhatsApp alert
M
MedFiles
10:42
Hi María, you have an appointment on March 15 at 10:30 with Dr. Pérez.
Tap Open to view details in the app.
Open
Optional WhatsApp notifications help you remember appointments and account activity. Message content is limited to sender, subject and scheduling metadata as described in our privacy policy.
You stay in control
Enable or disable WhatsApp from notification preferences. WhatsApp is the only channel for these alerts, and your mobile number is verified on WhatsApp before anything is sent.
Complements MedFiles Inbox
When a provider emails results to your inbox address, you can get a WhatsApp ping to review and approve attachments in the dashboard.
- Metadata-only WhatsApp notifications
- No medical attachments sent via WhatsApp
- Configurable in notification settings
- Works alongside email and push alerts
Get reminded without compromising privacy
Set up notifications after you create your account.
Create free account